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Public safety agencies are facing increasing local crime and
problem prevention responsibilities with flat or shrinking operations
budgets. As public safety officials struggle to make the most of limited
resources, they are turning to technology solutions.
Jefferson Associates’ public safety consultants can help agency
executives achieve their strategic goals, for example, by building a
foundation for the smooth and secure exchange of information. Advanced
technologies can empower agencies by providing them with the tools to
establish intra- and interagency collaboration, build community
partnerships, improve emergency response and protect first responders,
and better use their resources.
Introduction
Public safety agencies have seen a rise in expectations regarding
the range of services they perform, coupled with increased public
scrutiny of their actions. The scope of the mission to
“serve
and protect”
has expanded dramatically in recent years, with the addition of homeland
security and domestic protection responsibilities.
In spite of federal programs and initiatives to improve the
homeland security infrastructure, local public safety agencies must
address these issues largely with their own already stretched resources.
Local public safety officials face flat or shrinking operations budgets,
which often limit their ability to add personnel and resources. More
than ever before, today’s public safety executives are looking for ways
to work “smarter, faster, safer.” They recognize that today’s challenges
offer an opportunity to improve both service delivery and response to
community needs.
Everyone, from state police agencies to local law enforcement,
depends on computer systems to manage field resources, maintain records,
support communications and command and control needs, and share
information within their organizations. But information exchange between
agencies has always been limited, uncoordinated, and reactive in nature.
The events of the last few years have proven the shortsightedness of
that approach, and propelled local, regional, federal, and international
agencies to begin to proactively collaborate and exchange critical
information.
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